Let's pay attention here; Pay only $1 for your first order and get your server.
Let's pay attention here; Pay only $1 for your first order and get your server.
SLA Solutions
Server Management
Support
RDPCore, we aim to provide our customers with the highest quality of service. This Service Level Agreement (SLA) defines the performance standards of the services we offer and outlines the rights granted to our customers in the event of potential disruptions. Our goal is to ensure reliable and uninterrupted service, guaranteeing the operational continuity of our customers.
Uygun fiyat
€20
başlayan fiyatlar
Tam destek
7/27 destek ekibimiz hazır.
SLA Solutions
Server Management
With our SLA service, you can receive support from our system engineers for all installation, update, and monitoring processes of the servers you manage.
100% Security
24/7 Support
SLA 1
Power On/Off
Recovery Mode
OS Update
Ping Service
Anti-Spam
Attack Detection
Installation
Optimization
Optional
SLA 2
Power On/Off
Recovery Mode
OS Update
Ping Service
Anti-Spam
Attack Detection
Installation
Optimization
€20 | aylık
ödeme
SLA 3
Power On/Off
Recovery Mode
OS Update
Ping Service
Anti-Spam
Attack Detection
Installation
Optimization
€80 | aylık
ödeme
SLA 4
Power On/Off
Recovery Mode
OS Update
Ping Service
Anti-Spam
Attack Detection
Installation
Optimization
€150 | aylık
ödeme
FEATURES |
SLA 1 |
SLA 2 |
SLA 3 POPULAR |
SLA 4 |
Setup |
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Reinstallation |
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Power On - Off - Restart |
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Rescue mode |
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Password Reset |
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Panel Support (cPanel - Plesk - Directadmin) |
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Control Panel Reinstallation |
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Periodic Update |
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Server Monitoring |
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Ping | Ping | Ping + Soft. |
Service Control |
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Service Optimization |
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System Resource and Log Tracking |
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Attack Detection |
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Spam/Antispam Support |
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Firewall Service |
Optional | Optional | Optional | |
Package Setup Support |
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Support Ticket |
Within 24 hours | Within 8 hours | Within 4 hours | Within 1 hour |
Email |
Within 24 hours | Within 8 hours | Within 4 hours | Within 1 hour |
Phone |
11:00 - 18:00 x365 | 11:00 - 18:00 x365 | 11:00 - 18:00 x365 | 11:00 - 18:00 x365 |
| Free | €20 | €80 | €150 | |
Saving Time
RDPCore, our regional goal is to save money while using the services. By providing fast and effective solutions, you can help them continue their classified processes without interruption. We work to continue your transactions as soon as possible by responding to your support requests immediately. In this way, you can evaluate your valuable time by focusing on your business and achieve more efficient results.
Solution Oriented Service
RDPCore, we adopt a solution-oriented service approach to keep customer satisfaction at the highest level. When you encounter any problem, our expert team quickly steps in and provides effective and permanent solutions. Thanks to our continuous development and innovative approaches, we develop solutions specific to the needs of each of our customers. Thus, we provide you with reliable support and ensure that your business processes continue smoothly.
