Sign up now and don`t miss out on up to 20% discount at RDPcore!

  CLOSED

Home

About Us

SLA Hands-On Time 
Priority Technical Support Service

Enhance your enterprise service quality with SLA Hands-On Time! Our SLA Hands-On Time solution with premium technical support and priority response ensures uninterrupted operation of your critical systems. With guaranteed response times and expert team support, our SLA Hands-On Time service is by your business 24/7. Secure your business continuity with SLA Hands-On Time!

+1500

Happy Customer

+2000

Website hosted

+7490GB

Secure Backup

+1000

Positive Feedback

Special price

20 €

starting prices

Full Support

Our Support Team is Ready 24/7

SLA Solutions
Server Management Packages

With our SLA service, you can get support from our system engineers in all installations, updates, monitoring of the processes of the servers you manage.

%100 Security

7/24 Support
SLA 1
Power On/Off
Recovery Mode
OS Update
Ping Service
Anti-Spam
Attack Detection
Anti-Spam
Anti-Spam
Periodic Update
SLA 2
Power On/Off
Recovery Mode
OS Update
Ping Service
Anti-Spam
Attack Detection
Anti-Spam
Anti-Spam
Periodic Update
20€
Order
SLA 3
Power On/Off
Recovery Mode
OS Update
Ping Service
Anti-Spam
Attack Detection
Anti-Spam
Anti-Spam
Periodic Update
80€
Order
SLA 4
Power On/Off
Recovery Mode
OS Update
Ping Service
Anti-Spam
Attack Detection
Anti-Spam
Anti-Spam
Periodic Update
150€
Order

FEATURES

SLA 1

SLA 2

SLA 3 POPULAR

SLA 4

Setup Info

- - - -

Reinstallation Info

- - - -

Power On - Off - Restart Info

- - - -

Rescue mode Info

- - - -

Password Reset Info

- - - -

Panel Support
(cPanel - Plesk - Directadmin) Info

- - - -

Control Panel Reinstallation Info

- - - -

Periodic Update Info

- - - -

Server Monitoring Info

- Ping Ping Ping

Service Control Info

- - - -

Service Optimization Info

- - - -

System Resource
and Log Tracking Info

- - - -

Attack Detection Info

- - - -

Spam/Antispam Support Info

- - - -

Firewall Service Info

Optional Optional Optional Optional

Package Setup Support Info

- - - -

Support Ticket Info

Within 24 hours Within 8 hours Within 4 hours Within 1 hours

Email Info

Within 24 hours Within 8 hours Within 4 hours Within 1 hours
  Free €20 €80 €150
 

Choose RDPCore service for
the best SLA Hands-On Time experience.

With our SLA Hands-On Time solutions, we guarantee fast response, safe and uninterrupted service. We provide optimized solutions to grow your business.

Fast Response Time

Solve problems instantly with rapid response in emergencies.

Advanced Security

Stay secure with security solutions that protect your customer data.

High Performance

Achieve high speed and performance with our optimized infrastructure.

24/7 Technical Support

Our expert support team is always by your side for your questions and needs.

Data Analysis

Optimize your business by analyzing your data.

Flexible Management

Dynamically manage your resources according to workload.

Professional SLA Hands-On Support

Professional SLA Hands-On Support

Experience premium technical support with our SLA Hands-On Time services! Our dedicated team of expert technicians provides rapid, hands-on assistance for all your server and infrastructure needs. With guaranteed response times and priority support levels, you can rest assured that your technical issues will be addressed quickly and efficiently. Whether you need system configuration, troubleshooting, performance optimization, or emergency support, our skilled technicians are ready to provide immediate, hands-on assistance to keep your systems running smoothly.

Features and Benefits of SLA Hands-On Support

Take advantage of our comprehensive SLA Hands-On support services, designed to provide peace of mind for your business operations. Our service includes guaranteed response times, priority ticket handling, and direct access to senior technical experts. Benefit from proactive system monitoring, regular maintenance tasks, security updates, and performance optimization services. With flexible SLA packages, detailed activity reporting, and round-the-clock availability, you can choose the level of support that matches your business needs. Our experienced team ensures your systems receive the expert attention they require, exactly when you need it. Select our SLA Hands-On Time service today and ensure your infrastructure receives the professional support it deserves!

Features and Benefits of SLA Hands-On Support

Frequently Asked Questions


What are the advantages of your hosting service?
Our hosting service offers high performance, reliability, and 24/7 technical support. With SSD storage, backup services, and an easy-to-use control panel, we ensure your website runs smoothly.
How can I increase the loading speed of my website?
To increase your website's loading speed, you can use a CDN, optimize your images, and implement caching plugins. Additionally, our SSD storage and optimized server configurations help your site load quickly.
How can I obtain an SSL certificate?
You can easily obtain an SSL certificate from your control panel. We offer a free Let's Encrypt certificate with automatic installation. For more comprehensive needs, we also have premium SSL options available.
What is your uptime guarantee for the servers?
We provide a 99.9% uptime guarantee for our servers. This means your website will be accessible nearly without interruption. Our redundant system infrastructure and rapid response team are in place for any potential outages.
How can I upgrade my hosting package?
To upgrade your hosting package, you can use your customer panel or contact our customer service. The upgrade process usually happens instantly and does not cause any downtime on your site.

We`re Here to Help You

Our expert support team is available 24/7 to answer your questions and provide solutions to any issues you may encounter.

24/7 Live Support
Quick Solutions
🔒
Secure Communication
👥
Expert Team
Support

Support Center

How can we help you today?

< 5 min
Average Response Time
98%
Customer Satisfaction
Cpanel
asdasd
asxsd
hjhkjk
kllkıı
tytrre
dffdf
Cpnael
vmware